Refund Policy
Thank you for choosing OKRs Tool. We are committed to providing you with a seamless experience, but we understand that circumstances may arise where a refund is necessary. Please review our refund policy below:
14-Day Satisfaction Guarantee:
We offer a 14-day satisfaction guarantee on all subscriptions to our OKRs tool. If you are not completely satisfied with your purchase for any reason, you may request a full refund within 14 days from the date of purchase. No reasons are required for refund requests made within this period.
30-Day Refund for Technical Issues:
If technical issues prevent you from using our OKRs tool within the first 30 days of purchase, you may request a full refund. To be eligible, you must provide evidence and supporting arguments demonstrating that technical issues have hindered your ability to utilize the tool effectively.
Refund Request Process:
To request a refund, please contact our customer support team at info@okrstool.com with the following information:
- Your name and contact information.
- Order number or proof of purchase.
- Reason for the refund request (if applicable).
- Supporting evidence or arguments (for technical issues refunds).
Refund Processing:
Once your refund request is received and approved, we will process the refund within 10 business days. Refunds will be issued to the original method of payment used for the purchase.
Subscription Cancellation:
Requesting a refund for your subscription automatically triggers the cancellation of your subscription to our OKRs tool. Upon approval of your refund request and issuance of the refund, your access to the OKRs tool and any associated services will be terminated. Please note that by requesting a refund, you agree to the cancellation of your subscription, and you will no longer have access to the paid features and benefits of our OKRs tool.
Contact Us:
If you have any questions or concerns about our refund policy, please contact our customer support team at info@okrstool.com.
